Selection of Jalandhar result of Hardwork, Dedication and Commitment of entire team to curb pendency: Thori
Jalandhar, August 26, 2020: In recognition to speedy delivery of the citizen-centric services in a time-bound manner, the Government of India has selected the Jalandhar district only in Punjab, for stage-II of the coveted Prime Minister’s Awards in the category of improving service delivery.
Now the district administration will give web-based PowerPoint presentation to the screening committee of Department of Administrative Reforms and Public Grievances, Government of India on August 28.
The Jalandhar district is leading in Punjab for delivering public services in stipulated time-frame set up by government since July and has lowest pendency rate to 0.08 per cent.
Attributing towards the hard work of the entire team of the administration, the Deputy Commissioner Ghanshyam Thori said it was a matter of great satisfaction that the dedication of the team had been recognized at national level. He said that it were the relentless efforts of the administration in ensuring efficient and speedy delivery of the citizen-centric services, which had caught the attention of Government of India as Jalandhar is the only district in Punjab, has been selected for stage-II of the award.
Thori said this was become possible with the constant monitoring of the functioning of Sewa Kendras. He added that a weekly review of the Sewa Kendras’ performance initiated vis-a-vis speedy delivery of services to facilitate the general public ensured.
He stated that the Sewa Kendras in the district received as many as 3, 011, 19 applications till date since January 1, 2020, to till date and has a pendency of only 245 applications.
The Deputy Commissioner told that the Sewa Kendras were opened by the State Government was to facilitate the people with more than 200 citizen services under one roof and any sort of laxity in delivery of said services would not be tolerated at any cost.
DC said that zero-tolerance policy is being adopted against any sort of inordinate delay by the Sewa Kendras and stern action would be taken against the management of Sewa Kendras if found negligent.
The Sub Divisional Magistrates had also been tasked to carry out inspections in Sewa Kendras to take stock of the functioning of these centres in larger public interests, said Thori. He said that Sewa Kendras were acting as a facilitating agency for the people coming for their routine administrative works.