By Shaurya Sharma
Fatehgarh Sahib. January.18.
Kuljit Singh President District Consumer Dispute Redressal Forum has awarded compensation of Rs.3000/- for mental harassment Rs.2000/- litigation cost to the consumer and directed the shopkeeper to pay the award and to replace the cell phone of the consumer within 45 days.
Preetinder Singh of village Sadomajra filed a petition in the forum that he had purchased mobile phone worth Rs.9000/- from Puri Telecom Sirhind on 6th January 2018 having one year Guarantee and warranty. He said the phone started giving problems and he complained to the shop keeper on 12.5.18 and he sent the phone to service center. He said but the phone was not in order and again on 29.6.18 he approached the shopkeeper and urged him to either replace the cell phone or refund the amount, but he refused to oblige and he filed the case in consumer forum.
After hearing the lawyers of both the parties President of Consumer forum awarded compensation in favour of consumer.