Mohali, January 26, 2020: Chief Minister Punjab Capt Amarinder Singh on occasion of Republic Day 2020 honored Er Mohit Nagpal SDO Commercial PSPCL Mohali for exemplary service rendered for doing office work with interest and hard work thereby improving customer satisfaction and increasing efficiency of the corporation.
Following outstanding work has been done by the officer which has helped PSPCL in improving overall operational efficiency and enhancing customer satisfaction :
Detection of wrong metering cases of RS 60 lacs on basis of energy variation
, Reduction in defaulting amount pending against various government and private defaulting consumers to the tune of RS 350 lacs, Replacement of all electro mechanical meters in the sub division reducing chances of pilferage of electricity which resulted in reducing transmission and distribution losses of the department and also correct billing as a result of accurate metering has resulted in customer satisfaction
, E Bill Payment awareness has been increased through proper publicity by the officer resulting in reducing consumers in long queues outside the office for bill payment. The Industrial and connections above 100KW are being applied online resulting in eGovernance,
Effective implementation of various government schemes such as 200 units free electricity to SC and Non SC BPL consumers thereby giving the benefits of schemes at grassroot level, Increased checking has resulted in revenue leakage detection of around 180 lacs due to theft of electricity and unauthorized use of electricity and Release of all the electric connections (Domestic and commercial) within 7 days and also all industrial connections are being released on priority resulting in customer satisfaction.