Railway starts trains inspection campaign, confiscate prohibited water bottles
IRCTC to take action on Pantry Car License
HARISH MONGA
Ferozepur, June 24, 2024; On the directions of the Railway Board, the railway conducted a comprehensive inspection campaign June 23-29 and 102 water bottles prohibited by Railways found in Himgiri Express were confiscated.
Divisional Rail Manager said the objective of this campaign is to identify and rectify the deficiencies in catering services, so that the highest standards of service to railway passengers can be ensured. In this context, today Senior Divisional Commercial Manager Paramdeep Singh Saini conducted a thorough investigation as to whether Rail Neer and catering products are being sold at reasonable rates or not in train number 12331 (Himgiri Express).
He said that while talking to the railway passengers of all AC and sleeper coaches in Himgiri Express, 11 railway passengers said that catering products were charged more than the fixed rate. 102 water bottles were found in the pantry car of Himgiri Express which is prohibited by the Railways (unapproved brand). All these water bottles were seized for necessary action. Along with the cleanliness of the kitchen and pantry car, the quality and quantity of food were also checked. The pantry car manager was counselled.
He said, under the rules of IRCTC, the concerned authorities have been informed for departmental action against the pantry car license.