In just two days, an impressive record a Musa resident received their Rural Area Certificate, fully signed and sealed.
By Amrit Pal Sidhu
Mansa, Dec 23
District Mansa has earned the top spot in Punjab for maintaining the lowest backlog of applications at Sewa Kendras.
Providing further information, Deputy Commissioner of Mansa, Navjot Kaur, IAS, stated that between December 22, 2024, and December 21, 2025, a total of 163,109 applications were submitted via the Punjab e-Seva portal in the Mansa district. Of these, 158,478 applications have been processed within the stipulated timeframe, while 3,694 are currently under review.
According to her, Mansa district boasts an impressive record only 0.08 percent of applications remain pending.
She also mentioned that the Punjab government told all departments to handle people's applications quickly, so citizens don't have to deal with any hassles.
She added that the government is offering Door Step Delivery (DSD) services as part of the "Sarkar Tuhade Dwar" initiative. Through this program, citizens can access over 400 government services by simply calling 1076, removing the need to stand in long queues for important documents and certificates.
People can monitor the progress of their applications online, and a Sewa Sahayak ensures the delivery of the service or certificate directly to their home.
To date, 6,600 DSD applications have flowed into the district—supported by a network of sixteen Sewa Kendras, each one ready to serve the community's needs she said.
Arshdeep Singh, a resident of Village Musa (District Mansa), said that he had applied for a Rural Area Certificate at the Sewa Kendra in Mansa on 16 December 2025.
The deadline for the application was 26 December and he received the certificate within two days, on 18 December.